BETTER BUSINESS CONNECTION INC

DBA CONNECT
USDOT 594386MC-Docket MC287479STERLING, VA
Review before tendering80 power units

BETTER BUSINESS CONNECTION INC (USDOT 594386) in STERLING, VA — has findings to review before tendering. FMCSA authority, fleet size, BASIC safety measures, crash and inspection history.

  • Has active operating authority that's tenderable today (common or contract).
  • No pending authority revocation.
  • Not under an uncleared federal out-of-service or safety action.
  • Prior federal safety/out-of-service action on file (since cleared), dated 2005-07-11 (OUT OF SERVICE) — a historical red flag.
  • BIPD on file: $5,000,000.
  • No cargo insurance on file. Required for many shipper contracts.
  • No history of insurance lapses.
  • Satisfactory safety rating.
  • No BASIC alerts in any of the five public SMS categories.
  • Driver and vehicle out-of-service rates are at or below the national roadside average.
  • 2 preventable crash(es) in the last 24 months; recordable crash rate not available (rate rests on a stale MCS-150 mileage self-report).
  • No fatal crashes in the last 24 months.
  • No link to a prior revoked authority.
  • Authority involuntarily revoked 5 times, most recent 2015-08-14 — recurring instability (typically insurance-lapse / reinstate cycles).
  • 1 other active carrier(s) operate from this exact street + ZIP. High counts are often legitimate registered-agent / virtual-office addresses — treat as context, not a verdict.
  • MCS-150 self-report is stale (>24 months) — fleet size, mileage, and driver counts are low-confidence.
  • FMCSA compliance review on file dated 2008-08-07 (C).
  • Crash Indicator and Hazmat Compliance BASICs are statutorily withheld from public SMS under the FAST Act — their absence is not a clean record; use the crash-risk signals above instead.

Built from FMCSA's public Safety Management System data — guidance, not legal advice. Verify directly with the carrier and your cargo policy before tendering.

Authority

Common authority
Active
Contract authority
Not applicable

Safety & BASIC scorecard

Safety rating
Satisfactory · rated 2008-08-11

BASIC safety measures

Unsafe driving
No alert
measure 0
Hours of service
No alert
measure 0
Driver fitness
No alert
measure 0
Controlled substance
No alert
measure 0
Vehicle maintenance
No alert
measure 2.85

Under the FAST Act, FMCSA publishes an absolute per-category measure (not a 0–100 percentile) for these five BASICs — the alert flag, not the raw number, is the risk signal. The Crash Indicator and Hazmat Compliance BASICs are statutorily withheld from public view.

Last 24 months

0
Fatalities
8
Injuries
2
Crashes
16
Inspections
3
OOS inspections
4
OOS violations

Insurance

BIPD on file
$5,000,000
Cargo insurance
No
Bond on file
No

Fleet

Power units
80
Total drivers
90
Years in business
31
Hazmat authority
No

Crash risk

Preventable crashes (24 mo)
2 of 2 total crash(es)
Recordable crash rate
Not available
Driver OOS rate
0%
Vehicle OOS rate
18.8%

The official Crash Indicator BASIC is withheld from public SMS under the FAST Act — these derived signals stand in for it; their absence is not a clean record.

Compliance & history

Reincarnation / chameleon
No prior revoked authority
Involuntary revocations
5 times last 2015-08-14
Physical address
1 other carrier(s) at this address
Federal OOS / safety action
Prior action (cleared) 2005-07-11 · OUT OF SERVICE
MCS-150 self-report
2024-04-01Stale (>24 mo)
Insurance lapse history
No lapses on record
Last compliance review
2008-08-07 · C

Inspection history (all-time)

26
Inspections
4
OOS inspections
30
Violations
6
OOS violations
0
Post-accident

Record spans 2023-11-25 → 2026-05-21.

Crash history (last 24 months)

2025-05-07 CA 1 injuredTow-away
Preventable · Driver cited: NO· No Adverse Conditions, Daylight, Dry
2025-03-25 MO 7 injuredTow-away
Preventable · Driver cited: UNKNOWN· No Adverse Conditions, Daylight, Dry

Violation pattern (all-time, by area)

Area (49 CFR part) Violations Out of service Most recent
Vehicle parts & maintenance 393
21 3 2026-05-21
Unsafe driving 392
5 0 2026-05-21
Vehicle inspection & repair 396
3 2 2025-05-27
Hours of service 395
1 1 2026-05-21

Recent violations (last 24 months, worst first)

Date Category Violation OOS
2026-04-17 Vehicle Maintenance Buses - Required emergency exit inoperative (does not open close and/or secure as designed) OOS
2026-04-17 Vehicle Maintenance Lighting - Clearance lamp(s) inoperative
2026-04-17 Vehicle Maintenance Lighting - License plate lamp inoperative
2026-04-17 Vehicle Maintenance Lighting - Side marker lamp(s) inoperative
2026-04-17 Vehicle Maintenance Buses - Required emergency exit not properly marked. (does convey message)
2025-07-24 Vehicle Maintenance Lighting - Reflex reflector(s) missing or improper
2025-07-24 Vehicle Maintenance Wipers - Inoperative / missing / damaged wipers
2025-07-24 Vehicle Maintenance Exhaust - Not securely fastened to the vehicle
2025-05-27 Vehicle Maintenance Hubs - Wheel seal leaking OOS
2025-05-27 Vehicle Maintenance Hydraulic/Electric Brake - Contaminated friction surface
2025-05-27 Vehicle Maintenance Brake - Defective brake(s) are equal to or greater than 20% of the service brakes on the vehicle/combination OOS
2025-05-15 Vehicle Maintenance Brake - Inoperative or missing parking brake on power unit OOS
2025-02-06 Vehicle Maintenance Lighting - Reflex reflector(s) obscured
2025-02-06 Vehicle Maintenance Emergency Equipment - Fire Extinguishers - unsecured

Recent inspections (with violations, newest first)

Showing the 12 most-recent inspections that had violations. Clean inspections aren't listed here — they're counted in the all-time inspection totals above.

2026-05-21 VA · Level 1 6 viols· 1 OOS
Area (part) Section OOS Citation
Unsafe driving 392 2-SLLTL
Vehicle parts & maintenance 393 55A-B
Vehicle parts & maintenance 393 90
Vehicle parts & maintenance 393 9A-LFTSI
Vehicle parts & maintenance 393 9A-LLPL
Hours of service 395 8A-HOSPVI OOS
2026-04-17 DC · Level 1 6 viols· 2 OOS
Area (part) Section OOS Citation
Vehicle parts & maintenance 393 9A-LCL
Vehicle parts & maintenance 393 62-BEI OOS
Vehicle parts & maintenance 393 9A-LLPL
Vehicle parts & maintenance 393 9A-LSML
Vehicle parts & maintenance 393 62-BEI OOS
Vehicle parts & maintenance 393 62-BEND
2025-11-23 DC · Level 1 1 viol
Area (part) Section OOS Citation
Unsafe driving 392 2-SLL
2025-07-24 CA · Level 5 2 viols
Area (part) Section OOS Citation
Vehicle parts & maintenance 393 78
Vehicle parts & maintenance 393 83H
2025-07-24 CA · Level 5 1 viol
Area (part) Section OOS Citation
Vehicle parts & maintenance 393 11A1-LRR
2025-05-27 MD · Level 1 3 viols· 2 OOS
Area (part) Section OOS Citation
Vehicle parts & maintenance 393 47A-BCFSHE
Vehicle inspection & repair 396 3A1-BOS OOS
Vehicle inspection & repair 396 5B-HWSL OOS
2025-05-15 MD · Level 1 1 viol· 1 OOS
Area (part) Section OOS Citation
Vehicle parts & maintenance 393 41-BNPB OOS
2025-02-06 CA · Level 5 2 viols
Area (part) Section OOS Citation
Vehicle parts & maintenance 393 9B-LRR
Vehicle parts & maintenance 393 95A4-EEUS
2025-02-06 CA · Level 5 1 viol
Area (part) Section OOS Citation
Unsafe driving 392 2-SLLEQP
2024-01-25 CA · Level 5 2 viols
Area (part) Section OOS Citation
Vehicle parts & maintenance 393 11
Unsafe driving 392 2
2024-01-25 CA · Level 5 4 viols
Area (part) Section OOS Citation
Unsafe driving 392 2
Vehicle parts & maintenance 393 9(a)
Vehicle parts & maintenance 393 11
Vehicle parts & maintenance 393 11
2023-11-25 VA · Level 3 1 viol
Area (part) Section OOS Citation
Vehicle inspection & repair 396 17(c)

Verify on FMCSA

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